📜Terms & Conditions – BackBuzz India
Welcome to backbuzzindia.com. These terms and conditions outline the rules and regulations for the use of BackBuzz's Website.
By accessing this website and/or placing an order, we assume you accept these terms in full. Do not continue to use BackBuzz’s website if you do not accept all of the terms and conditions stated on this page.
1. General
- This website is owned and operated by BackBuzz India.
- By using this website, you agree to be bound by these Terms and our Privacy Policy.
- We reserve the right to modify these Terms at any time, so please check regularly.
2. Products & Pricing
- All product prices are listed in INR (₹) and are inclusive of all taxes unless otherwise stated.
- We reserve the right to change product prices and availability at any time.
- Offers and discounts may change or expire without prior notice.
3. Orders
- Orders placed on backbuzzindia.com are subject to acceptance and availability.
- Once an order is placed and payment is confirmed, you will receive an order confirmation via email or WhatsApp.
- BackBuzz reserves the right to cancel or refuse any order due to technical errors, suspected fraud, or stock unavailability.
4. Shipping & Delivery
- Orders are usually processed within 24–48 hours and delivered in 4–7 working days.
- For prepaid orders above ₹99, shipping is free. Orders below ₹99 carry a flat ₹60 shipping fee.
- COD orders have an additional ₹30 handling charge.
5. Returns & Replacements
- We only accept returns for defective, damaged, or wrong products delivered.
- Return requests must be initiated within 7 days of delivery with proper images.
- Approved returns will be refunded to the original payment method within 5–7 business days.
- No returns are accepted for change of mind or wrong phone model ordered.
6. Use of Content
- All images, logos, designs, and content on this site are the intellectual property of BackBuzz.
- You may not copy, reuse, or distribute any content without our written permission.
7. Payment
- We accept payments via Razorpay, UPI, and Cash on Delivery.
- All payment transactions are secure and encrypted.
8. Limitation of Liability
- BackBuzz is not liable for any indirect or incidental damages resulting from the use of our products or website.
- We do not guarantee that the website will be error-free or uninterrupted.
9. Governing Law
- These Terms shall be governed and construed in accordance with the laws of India.
- Any disputes arising shall be subject to the jurisdiction of the courts in Nagpur, Maharashtra.
10. Contact Us
For any questions about these Terms, please contact us:
📧 Email: backbuzzindia@gmail.com
📱 WhatsApp: +91-8839284289
🔐 Privacy Policy – BackBuzz India
This Privacy Policy describes how your personal information is collected, used, and protected when you visit or make a purchase from backbuzzindia.com.
1. Information We Collect
We collect the following types of personal information when you visit or interact with our site:
• Name, Email Address, Phone Number, and Shipping Address
• Payment details (securely handled via Razorpay)
• Device information (browser type, IP address, device ID)
• Order history and any customer communication
2. How We Use Your Information
We use your personal information to:
• Process and deliver your orders
• Send order confirmations and shipping updates
• Provide customer support
• Improve website performance and product offerings
• Send promotional messages if you opt in
3. Sharing Your Information
We do NOT sell, rent, or share your personal data with any third parties for marketing purposes.
Your data may be shared with:
• Payment gateways (e.g., Razorpay) for secure payments
• Shipping companies (e.g., Shiprocket, Delhivery) for delivery
• Tools like Google Analytics to help us understand site usage
4. Data Security
We use SSL encryption and secure hosting to protect your personal data.
All transactions are processed securely, and sensitive data like card details are never stored on our servers.
5. Your Rights
You have the right to:
• Request access to your personal data
• Ask us to correct or delete your information
• Opt out of marketing communications at any time
6. Cookies
We use cookies to improve your browsing experience. You can disable cookies in your browser settings, though some parts of our site may not function properly.
7. Third-Party Links
Our site may contain links to external websites. We are not responsible for the privacy practices or content of those third-party websites.
8. Policy Updates
We may update this Privacy Policy occasionally. All changes will be posted on this page with the updated date at the bottom.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, contact us:
📧 Email: backbuzzindia@gmail.com
📱 WhatsApp: +91-8839284289
Last updated: July 2025